1/19/2024 0 Comments Download the new Disassembly![]() Your contact phone number is preferred when the answer to one question determines our course of action or next question. If we are unable to provide an exact replacement for an in warranty rod, we may, at our discretion, offer an upgrade or model change to fulfill our warranty commitment to you.Īn email address helps us respond to you quickly and you to respond to us at your when you are able. The complete guide must be replaced.Ĭan I get a different rod for my broken rod? How do I put the insert back in my rod guide? In the rare case we also need the reel, Consumer Services will let you know. We only need the reel if there is an issue with it also. As a general rule, all combo rods and rods with a MSRP of $100 or less manufactured since January 2010 have a 1 year limited warranty. Rod warranties are limited and vary by model and year of manufacture from 1 year to Limited Lifetime. Try to allow 3 weeks total for shipping the item to the center, actual repair time, and return shipping time back to you.Ĭontact Consumer Services at (877) 470-LEWS or my rod warranty? Your selected service center will be able to give you a more accurate turn time when you are ready to send the item. Our AWSC’s strive to maintain a 3-day or less turn time in house. Overall Service times vary by season, shipping service selected, distance, and response back to the service center. How long does it take to get my reel repaired and back? Yes, we’ll need your e-mail address to send a pdf file of the schematic and user manual. Contact the service center of your choice for part prices, terms and availability. Non-warranted service prices are determined by the servicing center. Services provided by warranty are at no additional cost to you. You are responsible for the costs of sending the item(s) to the Repair Center and insuring safe arrival. How much does it cost to get my reel fixed? Click here for official and complete warranty information. Reels manufactured since January 2010 have a 1 year limited warranty. ![]() Download an AWSC form from the list above and contact them for return instructions prior to sending your reel in for service. Our Authorized Warranty Centers will determine the warranty status of your reel and are able to estimate any non-warranted services. How / where do I send my reel in to get fixed? ![]()
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